Privacy Policy
Coccoon Pilates is committed to protecting your privacy online.
Our privacy policy explains how we will do this.
What information do we collect?
If you ask to subscribe, we collect your email address. On some parts of the website we may also ask for your name and other personal information, including contact details. From time to time we may ask you for further information, for example if you make a purchase. If you become a client or a student, we may ask you for information relating to your health and medical history. We may also use cookies. For an explanation, see the section on cookies below.
Use of Cookies
Cookies are small files which many websites transfer to your hard disk. They can inform the web site what pages you visit, and your preferences, which enable websites to provide you with a more personalised service. You can set your browser to refuse cookies, or to warn you before accepting them. We use cookies, but most parts of our website can be accessed even if your cookies are turned off. But you may find there are parts of the website which you cannot access if your cookies are turned off.
How do we use your information?
We use the information to help us understand more about how our web site is used, to improve our site, and to service your purchases and bookings if you are a client or student. Any personal health or medical information you have provided is used to ensure that your needs are met and that the services we provide to you are appropriate.
Special Category Data
Where we collect health or medical information, we do so only with your explicit consent and solely for the purpose of providing appropriate and safe services. Such data is handled with additional safeguards and is never used for marketing purposes.
Lawful Basis for Processing
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We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). Our lawful bases for processing include your consent (for marketing communications), performance of a contract (for purchases, bookings, and services), and our legitimate interests (for improving our services and operations).
Marketing Communications
We will only send you marketing communications by email if you have given us your explicit consent to do so. Consent is collected through clear opt-in forms on our website, event registrations, or other direct interactions with Cocoon Pilates.
You may withdraw your consent at any time by clicking the “unsubscribe” link in any email
YOUR DATA PROTECTION RIGHTS
You have the right to request access to your personal data, to correct or delete it, to restrict or object to processing, and to withdraw consent at any time. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being handled unlawfully.
Security
Your use of this website hosted by Cocoon Pilates is subject to the following terms and conditions:
Disclaimers
Obtain medical clearance from your healthcare practitioner prior to beginning the exercise programmes described on this site. The exercises described on this site are not suitable for everyone and are not a substitute for medical expertise. If done improperly, exercise has some risk of injury. If you feel discomfort or pain, DO NOT continue. Cocoon Pilates disclaim any liability or loss in connection with the exercises described herein.
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Coccoon Pilates also makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this web site for any purpose. All such information is provided “as is” and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. Coccoon Pilates makes no warranties or representations of any kind that the services provided by this website will be uninterrupted, error-free or that the web site or the server that hosts the web site are free from viruses or other forms of harmful computer code. In no event shall Coccoon Pilates, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this web site. This exclusion and limitation only applies to the extent permitted by law and is without prejudice to any express provisions to the contrary in any written licence or subscription agreement from Coccoon in respect of the use of any online service provided via this web site.
Links
Links to other websites are provided by Coccoon Pilates in good faith and for information only. Coccoon Pilates disclaims any responsibility for the materials contained in any website linked to this site.
DATA RETENTION
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting obligations. We will review this policy in the light of comments we receive so please check the latest version. If you have any questions specifically about Privacy please contact us.